Please note: We will be taking an Easter Break. All orders will be shipped on Thursday the 16th of April. Thank you

Cancellation and refund policy

If you wish to cancel your order, please email as soon as possible.

Once payment for an order has been accepted, cancellation is at the discretion of The Good Gift Co. 

It is the responsibility of the customer to inform The Good Gift Co if a gift has not been delivered. If a gift has not been delivered we will look into this immediately and get the gift to its correct destination as soon as possible. 

The Good Gift Co will not provide a refund for deliveries that are late due to the issue being out of our control.

The Good Gift Co will take no responsibility if the goods are damaged in transit. This being due to the great care taken when packaging goods to ensure its safe delivery.