We have sold out of TGGCo Personalised Totes and Baskets. They will be back in stock in 2020. Thank you!

Cancellation and refund policy

If you wish to cancel your order, please email thegoodgiftcoau@gmail.com as soon as possible.

Once payment for an order has been accepted, cancellation is at the discretion of The Good Gift Co. 

It is the responsibility of the customer to inform The Good Gift Co if a gift has not been delivered. If a gift has not been delivered we will look into this immediately and get the gift to its correct destination as soon as possible. 

The Good Gift Co will not provide a refund for deliveries that are late due to the issue being out of our control.
 

The Good Gift Co will take no responsibility if the goods are damaged in transit. This being due to the great care taken when packaging goods to ensure its safe delivery.